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Service Manager 2010 SP1 Cumulative Update 2 (CU2) is released

The Servce Manager product team announced this week a cumulative update which is a rollup of fixes for System Center Service Manager 2010 SP1. It can be applied to SP1 CU1 or directly to a Service Manager 2010 SP1 installation. This update contains a set of bug fixes to the Service Manager 2010 SP1 release.

See KB2542118 for additional detail and installation instructions. Included in this update are fixes for the following issues:

  • Exception when navigating views in the UI
  • Console stability fix while switching between views
  • Knowledge search performance enhancement – major performance improvement
  • Console performance improvement
  • Enhancements to grooming
  • Bug fix in notifications infrastructure that would cause duplicate notifications/workflows in some cases after applying SP1 CU1
  • Added ability to see affected incidents in portal in some cases where that was not working
  • Active Directory Connector enhancement
  • Extending a large-volume class causes the Service Manager console to stop responding indefinitely (CU1)
  • Adding a 25th child item on a list results in an error (CU1)
  • Fact tables that are based on relationships with properties lose data after the relationship is deleted (CU1)

You can download it from here:

Description of Cumulative Update 2 for System Center Service Manager 2010 Service Pack 1:


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