Troubleshooting Microsoft (Windows) Intune Extensions

Most of you are problably aware of Microsoft (Windows) Intune extensions and using them briefly without any issue(s). New extensions becomes automatically available through the Microsoft Intune connector and new updates are merged or installed to introduce new features taking benefits of the Microsoft Intune cloud services platform.

So far so good…but if you’ve bad luck extensions comes partly down or becomes not available at all to your Configuration Manager instance! Unfortunately there is no way to force a trigger of the tenant discovery process and thus the installation of Microsoft Intune extensions. In normal circumstances it will take up to 24 hours after registering your Intune subscription untill the Intune extensions comes down to your Configuration Manager instance. This pitty if you would speed up the process of installing new deployments or you’re in a disaster recovery scenario. Hereby some guidelines for troubleshooting Microsoft Intune extensions, logs locations(s), Certificate Thumbprint ID, SQL query and validating the connectivity with Microsoft Intune.

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Troubleshooting: Federation for Windows Intune

During a Windows Intune proof of concept (PoC) I was facing some issues configuring federation in order to enable Signle Sign On (SSO).

Proxy Authentication

When configuring federation we couldn’t convert the the default domain to a federated domain type. By using the –Verbose –Debug parameters of convert –MsolDomainToFederated cmdlet the root cause became clear. Proxy Authentication was required and therefore we couldn’t convert the domain. One down two to go!

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