Introduce Mobile Device Management in Service Manager #sysctr


Ever wondered how to get your enterprise managed mobile devices in Service Manager 2012? With the connector framework you’re able to synchronize Configuration Manager data into Service Manager in order to keep your CMDB up to date.

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How cool would it be to have your managed mobile devices in Service Manager automatically! You’re just a few clicks away…:-)

Custom Look & Feel

I created some custom views for all mobile platforms supported by Configuration Manager/Windows Intune. You can create your own views or extend this management pack with views required for your mobile platform, if not available here. Some guidance how to create views, folders and custom icons can be found in this blog post of Marcel Zehner.

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Unified (Mobile) Device Management

Windows Intune and System Center 2012 Configuration Manager SP1 provides Unified Device Management solution for enterprises. All (hardware) information is synchronized and collected in Configuration Manager 2012. Using the connector framework this information can be made available in Service Manager as well. By default Service Manager contains a mobile device CI class which can be selected creating custom views.

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TechNet Gallery

The custom management pack can be downloaded here from the TechNet Gallery and is mend to inspire and create or customize your own Service Manager project…it’s cool!!!

Another great example how System Center platform solution(s) integrates and easily be extended.

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