Keep your Service Manager CMDB in accurate shape!

One of the big advantages of using Service Manager as your Configuration Manager Database (CMDB) is the connector framework. By using the connector framework you are able to establish out-of-the box connections to your infrastructure – Active Directory – and System Center components like Configuration Manager-, Operations Manager and Virtual Machine Manager. Hereby you can easily gather and centrally store all relevant information into a single place which forms the basis for your IT Service Management (ITSM) processes.

One of the major challenges of a CMDB is to keep the – information contains – up to date and accurate. Also herein the connector framework have an important role to (automatically) update Configuration Items (CI) from different sources (connector framework).

A while ago Travis Wright (who else…) wrote a blog post regarding the behavior of what happens with CI’s in the CMDB when deleted from Active Directory and what permissions are required by the run-as account that is used for the AD connector.

In this post I’ll walkthrough how to configure and set proper rights for the run-as account used by the AD connector. Continue reading “Keep your Service Manager CMDB in accurate shape!”

Session Confirmation ExpertsLive 2013 #SysCtr

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Last week I received my session confirmation for ExpertsLive 2013. ExpertsLive is the Dutch knowledge community event around Microsoft Azure, System Center, Hyper-V, SQL Server, Windows Server and PowerShell. Experts Live is organized by and for the communities such as Hyper-V.nu, System Center User Group, Windows Azure User Group, PowerShell User Group, PASS (SQL) and the Windows Management User Group.

Together with my colleague Stijn Callebaut we provide the audience a cloud forecast; standardization, automation and process integration with Service Manager and Windows Azure. Showcase a self-service scenario provisioning IaaS to Windows Azure.

Service Manager 2012 R2 forecast “Cloudy with a chance of Iaas” – Ronny de Jong & Stijn Callebaut

Microsoft provides a consistent Cloud OS but how consistent is the deployment of these in a public or private cloud scenario? The lack of process integration, supply of various portals, too many steps, too many clicks! Service Manager provides an interface that allows Cloud OS. On a standard and automated way After going through change management process VMs in public (Azure) or private cloud (SCVMM) provisioned. All this on the assumption Cafeteria, standardization and automation of your public or private cloud.

Looking forward to see you at ExpertsLive 2013!

 

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