Should I use Service Management Automation (SMA) or System Center 2012 – Orchestrator?

An actual question that is asked regurlarly. Hereby in short some pro’s and con’s to consider.

Orchestrator

In System Center 2012, System Center 2012 SP1, and System Center 2012 R2, the Orchestrator component enables you to automate business processes and IT operations in your data center without scripting or programming. Orchestrator is a feature in System Center 2012. If you already have System Center 2012 installed, and you do not plan to install Windows Azure Pack, use Orchestrator.

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  • Automate business processes and IT operations in your data center without scripting or programming.
  • You can also use PowerShell cmdlets to run other System Center 2012 components/Cmdlets.
  • Let you use integration packs that are not covered by PowerShell. (Example : Leveraging Service Manager)

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